These courses are provided in association with Twin Training.
Retail & Hospitality
We are offering the following courses:
Level 1 Award in Skills in Hospitality
Level 1 Award in Skills in Retail
This course will give you an understanding of the hospitality industry and an insight into the skills needed for specific roles within the industry. You will study 3 units: Introduction to the Hospitality Industry; Housekeeping and Guest Services; Portering and Concierge Duties. Assessment is through completion of a portfolio.
Next Start Dates: 17 & 18 January / 24 & 25 January / 31 Jan & 1 February / 7 & 8 February
This course will give you an understanding of the Retail industry and an insight in to the skills needed for specific roles within the industry. You will study 3 units:Understanding customer service in the retail sector; Understanding how individuals and teams contribute to the effectiveness of a retail business; Understanding the control, handling and replenishment of stock in a retail business. Assessment is through completion of a portfolio.
Next start dates: please contact us
Eligibility for both courses:
To enrol you must:
- Be 18+
- Be a Bexley resident
- Have the right to remain in / enter employment in the UK
- Be unemployed or economically inactive and of working age*
- Ready to think about work
*Please note that clients aged 25+ must have been unemployed or economically inactive for a minimum of 6 months.
Clients MUST provide the following on the induction day:
- Current proof of benefit
- Proof of ID: passport or driving licence AND birth certificate
- Proof of address dated in the last 3 months
- Proof of National Insurance number
Due to funding restrictions, clients who have been unable to provide all required ID at induction will not be able to join the programme.